Getting started is easy! Simply fill out this form create an account. Please be sure to enter complete and correct information for your company. Failure to do so could delay account approval. Once your information is verified, you will be given access to our stock list and pricing. The next step is submitting any required documents.

We do not have a Minimum Order Quantity (MOQ). You can order as little or as much as you like.

Yes, here’s how it works:

If products have a manufacturer/vendor warranty, Applicant must first exhaust its rights with the warranty provider.

Otherwise, the following terms apply:

• No returns will be accepted without prior authorization from B2BM.
• Return authorization must be obtained and the product must be received within 10 days of the authorization issuance.
• Original shipping & handling charges are not refundable.
• Applicant is responsible for shipping and proof of delivery on all returns (retain all tracking information from the shipper until credit; B2BM requires that return shipments be properly packed and fully insured).
• Returns are subject to a restocking fee of 15%, and all non-product related fees (such as installation charges or special delivery instructions) are not refundable.
• Unauthorized returns will not be accepted. All returns must be in original condition, including packaging, documentation, warranty cards, manuals, and accessories. Any missing items will be subject to a replacement charge.

Have questions? Contact sales@gob2bmobile.com.

For RMA questions, contact sales@gob2bmobile.com.

Fill out our quick form to receive the daily inventory list by email, or join our WhatsApp community.

Consistent grading and great service. You can reach our sales staff at any point with questions or concerns, or just to help you place an order at 410-989-3931.

We use a grading scale where every phone gets graded between A+ and B3. Grades are given based on cosmetics and functionality. For the full list, download the grading scale.

Yes. B2B Mobile partners with Credit Key to offer flexible payment terms for qualified U.S. business customers.

Options may include Net 30 terms, installment payments, and extended financing up to 12 months, with fast approval and easy application.Get more information here.

Yes. Shipping insurance is available for an additional fee of 1% of the total order value. This coverage protects the shipment until it is successfully delivered to the ship-to address listed on the order. Insurance covers lost or stolen packages, damaged or broken items, and partial loss or damage in delivery.

In the event of an issue, claims are simple: contact our team, provide a description along with clear photos or videos of the package and contents, and we’ll guide you through the process. Once approved, you’ll receive a full reimbursement via credit or replacement for the covered products.
For best results, we recommend documenting your package upon arrival and reporting any issues within 48 hours of delivery.